Shipping policy

Oryzea Skin Shipping Policy

Last Updated: September 2026

At Oryzea Skin, we want your skincare experience to be as smooth and enjoyable as possible. We carefully prepare and package every order so your products arrive safely and ready to become part of your daily skincare routine.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Orders are processed Monday through Friday, excluding major holidays. Orders placed on weekends or holidays will begin processing on the next business day.

During product launches, promotions, holidays, or periods of unusually high order volume, processing may take a little longer. If there is a significant delay, we will make every reasonable effort to notify you.

Shipping Within the United States

Oryzea Skin currently ships orders within the United States.

Available shipping options and rates will be displayed at checkout based on your shipping address, order size, and available carrier services.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information when tracking is available.

Estimated Delivery Times

Standard shipping generally takes approximately 3–7 business days after your order has been shipped.

Please remember that shipping times are estimates and are not guaranteed. Carrier delays, severe weather, holidays, incorrect addresses, and other circumstances outside of Oryzea Skin's control may affect delivery times.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

From time to time, Oryzea Skin may offer free shipping promotions or other shipping discounts. Any applicable promotion will be clearly stated at the time of purchase.

Tracking Your Order

Once your order ships, you will receive an email with your tracking information.

Please allow the carrier time to update the tracking information after the package has been accepted. Tracking information may not appear immediately.

Oryzea Skin is not responsible for delays caused by the shipping carrier after an order has been shipped.

Incorrect or Incomplete Shipping Addresses

Please carefully review your shipping address before completing your order.

If you notice an error in your shipping address, contact us as soon as possible. We will make reasonable efforts to correct the address before the order ships, but we cannot guarantee that changes can be made after an order has entered processing.

If an order is returned to Oryzea Skin because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply to reship the order.

Lost, Stolen, or Delayed Packages

Once an order has been delivered to the shipping address provided at checkout, Oryzea Skin is not responsible for packages that are lost or stolen after delivery.

If your tracking information shows that your package was delivered but you cannot locate it, we recommend checking with household members, neighbors, and your local carrier first.

If your package appears to be lost or has experienced an unusual delivery delay, please contact us so we can help you determine the appropriate next steps.

Damaged Packages

We carefully package our products to help prevent damage during shipping.

If your order arrives damaged, please contact us within 7 days of delivery and include:

  • Your order number
  • A description of the damage
  • Clear photographs of the damaged product and packaging

Please do not discard the damaged packaging until we have had an opportunity to review the issue.

We will review the information provided and determine whether a replacement, refund, or other resolution is appropriate.

Missing Items

If an item is missing from your order, please contact us within 7 days of delivery with your order number and a description of the missing item.

We will review your order and work with you to resolve the issue.

Shipping Delays

Oryzea Skin is not responsible for delays caused by circumstances outside our reasonable control, including:

  • Severe weather
  • Natural disasters
  • Carrier interruptions
  • Holidays
  • Incorrect or incomplete shipping addresses
  • Unexpected carrier delays
  • Other circumstances beyond our control

We appreciate your patience when these situations occur.

International Shipping

At this time, Oryzea Skin ships within the United States only.

If international shipping becomes available, this policy will be updated to explain available destinations, shipping charges, estimated delivery times, customs requirements, duties, and taxes.

Changes to This Shipping Policy

Oryzea Skin reserves the right to update this Shipping Policy from time to time to reflect changes in our shipping practices, carriers, services, or applicable requirements.

The most current version will always be posted on our website.

Contact Us

If you have questions about your order or our shipping policy, please contact Oryzea Skin through the contact information provided on our website.

Oryzea Skin
Your skin. Your ritual. Your radiance.